More than likely yes. We will definitely be there to let you in and to lock up, but in the event of an all day rental, we may leave once you get settled then return. We will stay upstairs and out of your way for the duration of our time there during your rental.
Will one of you be there for the length of our rental?
Yes! Please let us know when booking if you will be bringing a hair and makeup team with you. We will set up the hair and makeup station prior to your arrival.
Can i bring my hair and makeup team?
Between every rental, we clean with disinfectant and wash the linens. You are welcome to wear a mask during your rental and bring your own disinfectant wipes to use between your clients and/or your own linens.
What is your response to covid?
We do not offer a refund for time not used. Due to the nature of booking in advance, we close the Studio to allow for your full length of reserved time and are unable to book other sessions/rentals.
What if i don't use the full amount of time I've booked?
Yes, if there is anything specific you would like to use, you are responsible for providing it.
Do we have to bring our own props?
Soul Sister is equip with a brown leather sofa, peacock chair, and a queen bed. We also have an accessible bathroom for your clients. Hair and makeup is currently set up upstairs, with the option to be brought downstairs for accessible options.
WHat's included with my studio rental?
We understand life happens. In the event of a cancellation, we require a 24 hour notice. Should it be less than 24 hours, there will be a $25 cancellation fee. You may reschedule your time to the next closest available date upon cancelling your scheduled time.
What is your cancellation policy?